When should I be ready for my video consultation?

April 21, 2017

We ask that all registered patients and designated caregivers who have scheduled a video consultation be ready 5-10 minutes before the time of the consultation. Although we have provided detailed instructions on navigating the virtual waiting room, please set aside a little time for computer technical details. This includes allowing time to download the relevant plug-in and allowing time to check that the computer sound system and microphone are working properly.