Patient and Caregiver Registration Questions
How do I become a registered medical marijuana patient in New York?
In order to obtain medical marijuana, a patient must receive a DOH Medical Marijuana Program certification from a registered physician. The patient must then access DOH’s online Patient Certification and Registration system to apply for a registry identification card. In order to apply using DOH’s online system, each patient must have a valid DOH Medical Marijuana Program certification form issued and signed by a registered practitioner, photographic identification, documentation of his or her temporary or permanent New York State residency, and designated caregiver information, if applicable. A patient who is under the age of eighteen or who is otherwise incapable of consenting must apply through a proxy.
For additional information and detailed instructions on the patient registration process, please visit: http://www.health.ny.gov/regulations/medical_marijuana/patients/
For more information about the Medical Marijuana Program, visit: https://www.health.ny.gov/regulations/medical_marijuana/.
What are qualifying medical conditions?
The law makes persons eligible to use medical marijuana if they have been diagnosed with a specific severe, debilitating or life threatening condition that is accompanied by an associated or complicating condition. The law identifies the following severe, debilitating or life threatening conditions: cancer, HIV infection or AIDS, amyotrophic lateral sclerosis (ALS), Parkinson’s disease, multiple sclerosis, spinal cord injury with spasticity, epilepsy, inflammatory bowel disease, neuropathy, and Huntington’s disease. The associated or complicating conditions are cachexia or wasting syndrome, severe or chronic pain, severe nausea, seizures, or severe or persistent muscle spasms. Contact your physician to determine if you qualify.
Update! The Department of Health is moving forward with adding chronic pain as a qualifying condition in New York State.
How Do I Find a Certified Physician or Nurse Practitioner?
Contact your primary care physician to see if he or she is licensed to certify patients in New York State. If your PCP is not certified and not interested in becoming certified, he or she will still be able to find the names for other physicians or nurse practitioners who are certified and who have chosen to make their names public to other physicians and nurse practitioners through a physician-access portal. This portal is located on the Health Commerce System at the Department of Health webpage. Please note, the Department of Health does not currently allow dispensaries to provide the names of registered providers.
Do I need to have a New York address to qualify for a medical marijuana card?
Yes. Per State regulations, you must have documentation of your New York State residency in order to obtain a Medical Marijuana ID Card with New York State.
- You can satisfy this requirement by providing the ID number from your New York State Driver’s License or New York State Non-Driver ID Card.
- If you do not have, or cannot obtain, this information, you must provide a copy of one of the following:
- a copy of a government-issued identification card that contains your name and New York State address. If you are under the age of eighteen, your parent or legal guardian applying on your behalf (proxy applicant) must submit a copy of his or her state or government issued identification and a copy of the applicant’s birth certificate;
- a copy of a utility bill or other document showing your residency issued within the previous two months. The document must contain your name and address;
- a copy of a current lease or similar document showing your residency within New York State; or
- other documentation as approved by DOH containing sufficient information to show proof of residency in New York State.
If you are a non-New York State Resident temporarily residing in New York for the care and treatment of a serious condition, and you have been certified by a practitioner registered in New York State, you must provide documentation showing proof of temporary residence in New York State. Examples include, but are not limited to:
- a copy of a lease;
- a utility bill;
- a hospital bill; or
- other documentation as approved by DOH, which contains sufficient information to show proof of temporary residency in New York State.
Click here to visit the Medical Marijuana Program Certified Patient and Designated Caregiver Registration Requirements.
Are Physician Assistants able to certify patients for medical marijuana?
The Department of Health is considering allowing Physician Assistants to be able to register patients to the Medical Marijuana program as well. Under the proposed guideline, PAs would only be able to register patients if the physician under whom they work is also registered.
The online medical marijuana patient registration system doesn’t seem to be working, what do I do?
In the unlikely event the state’s Medical Marijuana Data Management System (MMDMS) is down, or if you need to register by paper, New York State has initiated an alternative paper process. This document is printed with the patient certification form and contains instructions for patients on how to register. The Department processes the paper patient registrations as quickly as possible.
CCNY New and Existing Patient Questions
I’ve never been to a medical marijuana dispensary. How does it work?
A medical marijuana dispensary is a simple, secure facility designed to provide access for patients to receive their medicine in a safe, welcoming environment. Qualified patients or their caregivers must present their state-issued ID cards at the door. No one else is permitted to enter the establishment other than registered employees attending to the facility. Once inside, patients are greeted by a NY licensed pharmacist who is trained to answer questions about the medicine and will help the patient find the right product based on the patient’s individual health needs. The patient or caregiver then makes their selection, purchases the medicine, and exits. Security staff monitor events inside and outside the facility.
Why should I choose Columbia Care as my dispensary?
- Quality: We’re proud to be a dispensary in New York that is licensed to manufacture state-approved medical marijuana products which will enables us to offer the best variety of products and carefully control the quality of our medicine.
- Comfort: Our facilities are carefully designed to create a comfortable experience for our patients and caregivers. Our dispensaries will feature wide halls, cozy seating, beautiful plants and art, spacious restrooms, and wheelchair accessibility.
- Customer Service: Our staff is friendly, attentive, and highly knowledgeable. We will work hard to maintain a welcoming and safe environment for all our visitors and we’ll do everything we can to make your patient experience a pleasant one.
What types of medical marijuana are available in New York State?
Per State of New York regulations, approved forms of medical marijuana include oral and sublingual liquids, and oil for vaporization or administration via inhaler as well as capsules to take orally. Under the law, smoking is not permitted.
What do I need to bring to my appointment?
Patients need to bring the following to their appointment:
- New York Medical Marijuana Program Registry Patient ID Card
- Certification Form signed by a registered practitioner
Please note, at present we accept cash and debit cards as payment types.
Pre-registration paperwork can also be filled out prior to your appointment. Click here to access the form.
If you are a caregiver, please bring your New York Medical Marijuana Program Registry Caregiver ID Card. If possible, please also bring the patient’s medical marijuana ID card to the initial consultation as well. This allows us to scan both cards and link them as one file in our system.
Are walk-ins welcome?
Yes! We do now have limited walk-in availability at our Manhattan and Riverhead locations.
Manhattan: NEW Walk-in Hours: Monday 11am-3pm
Riverhead: NEW Walk-in Hours: Thursday 2pm-5pm
What forms of payment do you accept?
We currently accept cash and debit card payment.
How do I schedule an appointment?
Please click here to schedule an appointment, or call 1-800-764-8162.
What products do you have in stock at Columbia Care?
We currently have three formats of products available. Click here for details on our product offerings.
- Sublingual tincture is a liquid placed underneath the tongue with an oral syringe. We have sublingual tincture in three different THC:CBD formulations: 20T:1C, 1T:1C and 1T:20C ratios.
- Vaporization products, which enable patients to inhale the vaporized medication. We have vaporization products in three different THC:CBD formulations: 20T:1C, 1T:1C and 1T:20C ratios.
- Capsules, which are formulated as powder-filled capsules to be swallowed. We have capsules in three different THC:CBD formulations: 20T:1C, 1T:1C and 1T:20C ratios.
Please contact your dispensary to confirm availability of the product and quantity you wish to obtain.
I am an existing patient. How do I add a caregiver to my account?
Existing patients who would like to add a caregiver to their account should go back into their patient file with the NY State Department of Health and add a caregiver. Please know that the caregiver would also need to create an application online and accept that designation as a caregiver. Only then will the caregiver card arrive in the mail. Feel free to call the number on the back of the medical marijuana ID card if you have any questions.
I have a medical marijuana card from another state. Can I use it to purchase medical marijuana in New York?
No, unfortunately not. Only patients who are registered with the NY State Department of Health will be permitted to visit dispensaries to purchase medical marijuana.
Will my insurance cover medical marijuana?
No. Insurance will not cover medical marijuana at this time.
Is there a number I can call in the case of an adverse event?
Report adverse events 24/7 by calling 844-568-8133
In the case of a medical emergency, dial 9-1-1.
How do I become a registered medical marijuana practitioner in New York?
As set forth in 10 NYCRR §1004.1(a), practitioners seeking to issue certifications for their patients to receive medical marijuana products must meet the following criteria:
- Be qualified to treat patients with one or more of the serious conditions set forth in subdivision seven of section thirty-three hundred sixty of the public health law or as added by the Commissioner. The law currently identifies the following severe, debilitating or life threatening conditions: cancer, HIV infection or AIDS, amyotrophic lateral sclerosis (ALS), Parkinson’s disease, multiple sclerosis, spinal cord injury with spasticity, epilepsy, inflammatory bowel disease, neuropathy, and Huntington’s disease. Patients must also have one of the following associated or complicating conditions: cachexia or wasting syndrome, severe or chronic pain, severe nausea, seizures, or severe or persistent muscle spasms;
- Be licensed, in good standing as a physician and practicing medicine, as defined in article one hundred thirty one of the Education Law, in New York State;
- Have completed a four-hour course approved by the Commissioner; and
- Have registered with the New York State Department of Health (NYSDOH).
For more information, please go to https://www.health.ny.gov/regulations/medical_marijuana/practitioner/
Do you have any employment opportunities available?
Please check this page to check for opportunities in New York: https://col-careny.com/jobs/
You may also want to visit our corporate page to check for opportunities in other markets as well: https://www.col-care.com/jobs/